Here is an update on this crash.. To explain first, I was in the middle of building an exhibit (pause mode) and the screen went black for a minute and a prompt came up that there was an error with the
WLPadd1..exe file.
I have contacted several places regarding this issue. If anyone else is experiencing this please let me know.. I will post any information i find out regarding this issue further on this thread..
Here is an email for assistance with WLP gold:
support@kochmedia.co.ukthey have been very prompt and helpful thus far on several questions.. I have to send them system information but will only do so if this issue happens again..
Update: after i update my windows XP and downloaded the indeo codec file, i have not had this issue. (knocking on wood)