Author Topic: Submission Problems  (Read 8888 times)

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Offline Yellowrose

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Submission Problems
« on: April 09, 2009, 11:22:11 AM »
If you are having a problem uploading your file for testing and release please post here and we'll do our best to get the problem fixed.

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Offline Clonehunter

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Re: Submission Problems
« Reply #1 on: August 13, 2009, 03:44:57 PM »
A yes, i have a problem with submissions.   :angry
I always get this error when i submit a file: 4882.81kb

What does this mean??plz help me!
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Offline Firehawke

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Re: Submission Problems
« Reply #2 on: May 25, 2010, 05:54:22 PM »
Okay...so I followed the instructions for how to get to the page where you submit.  I went to go select my category, and there was nothing in the drop down menu.  Am I doing something wrong???
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Offline fern

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Re: Submission Problems
« Reply #3 on: May 26, 2010, 01:01:24 AM »
That area is sort of a holding pen till someone looks at it.

I am really not sure about it. Try zipping your file and include in the zip the description, a screen and the zoo and just add it there and pm me to let me know. If I can't retrieve it and add it to the ZAZT1 site I will let you know.
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Offline Firehawke

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Re: Submission Problems
« Reply #4 on: May 26, 2010, 07:23:09 AM »
I have everything zipped.  I was even able to upload the folder.  But, it won't let me submit without a category selected and I can't seem to select a category.
Omaha's Henry Doorly Zoo - one of the top zoos in the nation
Ooh look - it's a frog!


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Offline Jay

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Re: Submission Problems
« Reply #5 on: May 26, 2010, 03:00:09 PM »
I have never submitted anything here, so I don't know how the download submission process works. Also, the system might work differently for me than for you. But this is what I see. When I click one of the DOWNLOADS in the top menu, I see "ZT 1 Download Submissions" and "ZT 2 Download Submissions". When I click "ZT 1 Download Submissions", I see a list of submitted files and there is "Add a download" near the bottom. When I click "Add a download", it shows a form asking for Title, Category, Description, Keywords, Upload File, Upload Url, and Additional Options. Next to Category is a selection box. By default, "ZT 1 Download Submissions" is in that selection box, but it can be changed to "ZT 2 Download Submissions".

Offline Firehawke

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Re: Submission Problems
« Reply #6 on: May 27, 2010, 07:32:04 AM »
It must be different for admins.  I don't have the option of selecting ZT 1 Submissions or ZT 2 Submissions.  I can click on My Files (which is where I can click on "Add a File" or "Return to Downloads"), Search, or Download Stats.

It's just all funky!
Omaha's Henry Doorly Zoo - one of the top zoos in the nation
Ooh look - it's a frog!


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Offline Cat Fishy

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Re: Submission Problems
« Reply #7 on: May 27, 2010, 03:23:11 PM »
Hmm... maybe you can send an email to an admin with it attached or something? Then until you can figure out what's wrong, at least you'll have the file uploaded... unless the staff don't want it submitted that way. If possible, post a screenshot so we know what your problem is exactly. Hope this helps, if not, then you might have to keep asking. But either way, post a screenshot if you can. :)
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Offline Jay

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Re: Submission Problems
« Reply #8 on: May 27, 2010, 08:17:57 PM »
Quote from: Firehawke
I don't have the option of selecting ZT 1 Submissions or ZT 2 Submissions.  I can click on My Files (which is where I can click on "Add a File" or "Return to Downloads"), Search, or Download Stats.

We know the system was working in October, but apparently something changed since then. I did a lot testing and made a number of adjustments so you should now be able to select ZT 1 Submissions or ZT 2 Submissions after you go My Files, Add a File. Of course, please let us know if you have problems with it, but it looks like it will work now.

Thanks for letting us know that there was a problem. :U1

Offline Firehawke

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Re: Submission Problems
« Reply #9 on: May 31, 2010, 08:35:52 AM »
Thanks Jay!  I was able to submit my zoo without any trouble :)
Omaha's Henry Doorly Zoo - one of the top zoos in the nation
Ooh look - it's a frog!


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Offline Firehawke

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Re: Submission Problems
« Reply #10 on: June 22, 2010, 09:18:49 AM »
Question...any progress on my file being approved?

Just wondering!
Omaha's Henry Doorly Zoo - one of the top zoos in the nation
Ooh look - it's a frog!


What am I reading right now?

Offline Jay

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Re: Submission Problems
« Reply #11 on: June 23, 2010, 10:07:45 PM »
Your file hasn't been forgotten. Since the zoo needs a download from the Designer Guild, we are waiting for that site to be made available again. That should not be too much longer. Fern has gotten all of the download posts updated, since the site is using a new domain name, and I believe she just wants to take a general look at the site to make sure there isn't something obviously missed.

Offline Firehawke

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Re: Submission Problems
« Reply #12 on: June 24, 2010, 08:29:52 AM »
Awesome!  Thanks!
Omaha's Henry Doorly Zoo - one of the top zoos in the nation
Ooh look - it's a frog!


What am I reading right now?